4^thDimensional Technology™ supports all of the products designed and developed by 4^thDimensial Technology, Inc. at no charge for a period of one year from receipt of product.  Additional service contracts are available and vary depending on type of system(s) including third party server systems and equipment.  Customer communications is always welcomed and is encouraged by our team and will be acknowledged generally within 24 hours or less depending on the request. Since the majority of our system and security equipment designs are proprietary to our customers and developed under contract, posting Frequently Asked Questions (FAQ's) for those products are not permitted.  Proprietary products FAQ databases are available for each of our customers and their products which accessed by a SSL customer account number, user ID and pass word and linked only to the specific systems developed.  Frequently Asked Questions along with software updates and applications specific information are available to the customer via this network.  Customers and users of our equipment are requested to e-mail their concerns and comments any time to our support department.  If encryption is required, the following public keys are available. Right click mouse and Save link as for PGP RSA or standard PGP DH/DSS public keys. If you have access to a computer with our security technology incorporated, then just send it along and our systems will automatically put your data in the appropriate mail slot and we will get back to you immediately to acknowledge the reception of your data. All questions are welcomed. Our supporters generally respond within a 24 hour time frame.

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